Legacy 8.2 PDF Instructions

Frequently Asked Questions

Are you a Japanese company?

BikeBackbone is an American company with connections in Japan. It is legally registered in the United States as Keenville & Company LLC.

Is it dangerous?

The Backbone may not work for everyone. Mounting and dismounting the bicycle with the Backbone attached may be a challenge for some people and bicycles. It is not recommended to use the Backbone in risky scenarios such as fast downhill trail riding where accidents such as falling, tumbling, or crashes are more prevalent.

What is the difference between the original Backbone, Backbone 8.1, Backbone 8.2, and Backbone 8.3?

The original Backbone was the first consumer version. Backbone 8.1 and 8.2 followed with improvements to length and usability. Backbone 8.3 is the current generation, with Mini, Standard, Messenger, and Pro configurations available in the Shop.

Does the Backbone fit on all bikes?

The Backbone fits cylindrical seat posts 22–32 mm in diameter, a range that covers most standard bicycles. Installation also requires about 2 inches of exposed seat post.

Will the Backbone scratch my seat post?

The Backbone uses a protective rubber insert to attach securely to the seat post. Inspect both surfaces before installation and follow the instructions to reduce the risk of cosmetic damage.

The Backbone looks tall. Can I easily mount my bike?

Mounting and dismounting with the Backbone attached may require some flexibility and practice. Leaning the bicycle farther to the side lowers the height you need to step over. The included instructions show several mounting methods.

The platform appears to be set as high as possible and I still need it higher. How do I make the platform higher?

If the platform is set as high as possible, keeping in mind that at least 25mm of the Platform tube should be in the Backbone shaft, then first adjust your backpack straps. The straps of the backpack should hover above your shoulders so the straps may be pretty loose. Adjust the straps accordingly while riding to ensure that the Backbone is supporting the backpack and that it’s balanced. You may adjust one backpack strap looser than the other.

What should I do if the platform and backpack straps are fully adjusted but the backpack still sits too low?

If the platform is at its highest setting and the backpack straps are fully loosened, raise the Backbone’s main shaft on the seat post.

When mounting my bicycle, it is hard for me to swing my leg over the Backbone. Is there an easier way to mount the bicycle?

Mounting a non-step-through bicycle with the Backbone attached can take practice. Hold the handlebars securely and lean the bicycle to the side to lower the step-over height. You can also lower the platform before mounting and raise it again once you are seated.

I have a heavy hiking backpack, will the Backbone work well and support it while bikepacking?

The Backbone was invented during a bicycle journey from the Chicago area to Panama, when a 55 L hiking backpack placed too much weight on the rider. It is designed to support hiking backpacks while preserving the convenience of carrying one off the bicycle. It can also work well for commuters and bicycle couriers.

I have been using panniers to carry my luggage. Why would I start using this?

Panniers remain a good choice for many riders. The Backbone offers a different advantage: your belongings stay in a backpack that is already with you when you leave the bicycle, enter a store or restaurant, carry the bicycle, or board a train.

What happens if something breaks?

Contact us below for help. If your product is within the 36-month warranty period, submit our Warranty Service Request Form.